Privacy & Cookies
Last updated: 18 October 2026
This notice explains what personal information Linktours Scotland collects when you use our website, enquire or book with us, how we use it, and the cookies this website uses.
Who we are
Linktours Scotland Ltd is a private tour operator based in Edinburgh, registered in Scotland (Companies House no. SC772699), with its registered office at 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN. We are responsible for the personal information described here. You can contact us about anything in this notice at admin@linktours.co.uk.
What we collect and why
- Enquiries. When you use our contact or travel-trade form, we receive your name, email address, phone number (if given), company (trade form) and your message, by email. We use these only to reply and to plan your tour.
- WhatsApp, phone and email. If you contact us this way, we receive whatever you choose to send, and use it to answer you and arrange your tour.
- Bookings. Online bookings and payments are handled by our booking system, Rezdy. We receive the booking details needed to run your tour — names, contact details, number of guests, pickup location and any requests (such as car seats). We never see or store your card details.
- Website analytics (only if you accept). With your permission, Google Analytics tells us how visitors use the site — which pages are visited, roughly where visitors come from, and actions such as tapping "WhatsApp" or "Book Now". It doesn't tell us who you are.
- Reviews. If you leave us a review on Google, Tripadvisor or another site, we may show the review and the name displayed with it on our website.
Our legal basis
We use enquiry and booking information to take steps you've asked for and to provide the tour you've booked (contract), and to keep proper business records (legal obligation and legitimate interests). We use analytics cookies only with your consent, which you can withdraw at any time.
Who we share it with
We never sell your information. We share it only with the services that help us run the business:
- Rezdy — our online booking and payment system.
- Google — Google Analytics (only if you accept) and the web fonts this site uses.
- Our website and email hosting provider, which stores the site and our emails.
- WhatsApp (Meta) — only if you choose to message us on WhatsApp.
Some of these providers may process data outside the UK, under the safeguards required by UK data protection law.
How long we keep it
We keep enquiry and booking information only as long as we need it to arrange your tour and to meet our accounting and legal obligations, and then delete it.
Your rights
You can ask us for a copy of your personal information, ask us to correct or delete it, object to how we use it, or withdraw consent — just email us. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Cookies are small files a website stores in your browser. We only use cookies that are needed for the site to work, plus analytics cookies if you choose to accept them.
| Cookie | Purpose | How long | Type |
|---|---|---|---|
| lt_consent | Remembers whether you accepted or rejected analytics cookies. | 6 months | Essential |
| PHPSESSID | Protects our contact and trade forms against misuse. | Until you close your browser | Essential |
| _ga, _ga_* | Google Analytics — distinguishes visitors and sessions so we can see how the site is used. | Up to 2 years | Analytics — only if you accept |
Our booking calendar and checkout are provided by Rezdy and appear inside our pages. Rezdy may set its own cookies when you use them to book; see Rezdy's privacy policy for details.
Changing your choice: you can accept or reject analytics cookies at any time using (also in the footer of every page). You can also delete cookies in your browser settings.